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February 8, 2023

A guide to transporting frozen products and the perfect ice cream delivery.

Have you considered how many items have to be shipped and handled at a particular temperature? Well, at Simple Logistics, we do! These are the details that keep us up at night. Many products (not just cold and frozen items) must be handled, stored, and shipped at very specific temperatures. Since shipping refrigerated products is one of our specialties, we spend extra time planning for these details.


How to get the ice cream delivered? Here are some of our tips on how to safely transport ice cream throughout the trip.


Only a refrigerated truck, also called a reefer, that goes through regular inspections should be used. The driver should always pre-cool the truck to -10 before loading the product, to make sure their equipment is functioning correctly. The higher the temperature, the faster bacteria can multiply. Freezing food prevents harmful bacteria from growing as long as the temperature is carefully maintained. In general, ice cream should be kept at a temperature between -10 to -20 and should never be warmer than 0°F.

Driver adjust temperature of Refrigerated Truck


Always pre-cool the product before loading it into the vehicle. Reefer trucks are designed to maintain temperatures, not to lower the product’s temperature. This is particularly important with produce that has a high rate of respiration.

Fun Fact - July is the busiest month for ice cream production


Keeping a record of what the temperature was on receipt and a log of how it was transported is important. Congress enacted the FDA Food Safety Modernization Act (FSMA) to ensure the safety of our food supply and to prevent foodborne illness. The FSMA rules are designed to make clear specific actions that must be taken at each of these points to prevent contamination. These rules include the maintenance of records of written procedures, agreements, and training (required of carriers).


Finally, once the ice cream is loaded, the delivery vehicle is monitored for temperature and other environmental changes throughout the delivery route. Drivers check special sensors throughout their trip to make sure the temperature inside the truck is just right. They use a setting called “continuous” to keep the truck from getting too warm or too cold. With this setting, the truck will regularly defrost to make sure ice and frost don’t build up.

Colorful ice cream cones of different flavors. Melting scoops.


Sometimes the ice cream needs to be stored before it is delivered. If you have to use cold storage along the way, there are a wide variety of refrigerated warehouses. It is important to select a warehouse that has the proper facility, technology, and staff to care for your precious cream while it is stored. We have a network of facilities we routinely use.


On-time deliveries are always ideal. With frozen goods, timing is even more critical. We take great pride in delivering the best quality ice cream for our customers. By following these steps, we work to ensure that when the order arrives, it will be as close to perfect as possible.


Americas Top Ice Cream Flavors: 1-Cookies N Cream, 2-Vanilla, 3-Chocolate, 4-Mint Chocolate Chip, 5-Strawberry


Work with highly trained staff who specialize in temperature-controlled freight. Having a team of experts as part of your cold chain logistics can save you a lot of time and headaches. Simple Logistics was founded on our frozen food expertise. See how we can help deliver your next frozen shipment! Call us at 630-385-7400!


We make your logistics SIMPLE by doing the complicated stuff for you!


  1. Lily Bridgers March 30, 2023 at 11:21 am - Reply

    It’s wonderful to know that only a refrigerated vehicle, also known as a reefer, should be utilized and that these trucks should undergo routine inspections. As you mentioned, in order to ensure that their equipment is in working order, the driver should always pre-cool the truck to -10 before loading the merchandise. My uncle probably wishes he had known about this sooner since I’ve heard he requires a reefer repair specialist after spoiling the majority of the perishables within. 

  2. Eli Richardson May 26, 2023 at 5:36 pm - Reply

    Recently, my sister began working on starting a catering company, so she’s looking for the right transportation for her company. I liked that you explained how reefer trucks are designed to maintain temperatures, and I believe my sister will do too. Thanks for the insight on preparing your product before loading it into a reefer truck.

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